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Policies


Welcome to Addison Grace Co!

We specialize in Clothing and accessories. This shop has grown from one owner to a collaboration of crafting moms who work from home.

We do not refund unless there is a proven defect in our items. Pictures must be provided. Please email addiegracebows@outlook.com for questions or concerns. Once a custom order is placed, the fabric is special order and is non-refundable.

Orders over $100 ship free - no code needed! 

We always take sezzle! Drops and LIVE sales vary. See VIP for details  

 Follow us at   Addison Grace Co and turn your notifications on for LIVE sales. 
We love custom orders! We can custom print just about any design you like! Message the page for customs.
We do not combine shipping for RTS and custom orders. This creates a lot of confusion.
Custom design changes after invoicing may result in a service charge. We work hard to provide you with the best designs to make your vision come true.
There are absolutely NO refunds unless there is a proven defect that is not due to wear and tear. If there is a defect, the item must be sent back for a refund to be given.
I'll repeat this again: NO REFUNDS. ALL OUR ITEMS ARE MADE TO ORDER. NO EXCEPTIONS. Once you have placed an order and paid, all sales are FINAL.
 
Failure to pay invoices from LIVE sales or customs within 24 hours will result in a cancellation of the invoice. We do not hold items. It will be back up for sale.
Failure to pay more than twice will result in loss of ability to place a custom order or participate/claim in live sales. We also do not order material until payment is received.
Safety: 
Please Note: Our jewelry and accessories are not toys. They are not intended for children under the age of 3. Accessories may contain small pieces that pose a risk for choking. NEVER leave a child unattended with our accessories, including in a car-seat. Accessory items must be used with strict parental supervision.
Our clothing is not meant to be used as sleepwear.
All items follow CPSC guidelines
We appreciate your time and feedback. Thank you for making our shop great!